We're here to help you get the most out of Inner·Wave. Find answers to common questions below, or reach out to us directly.
For support, questions, or feedback:
support@innerwave.appWe typically respond within 24-48 hours
Innerwave lets you create custom soundscapes by layering different audio elements. Choose a preset to get started, or adjust individual volumes to create your perfect meditation, sleep, or focus session.
Make sure your device volume is turned up and check that you haven't muted individual sound layers in the session. The "Adjust Volume" button lets you control each audio element separately.
Go to Settings → Health Integration and toggle it on. Innerwave will sync your meditation and sleep sessions to Apple Health as Mindful Minutes and Sleep Analysis. You can revoke this permission anytime in your device Settings → Privacy & Security → Health → Innerwave.
The free version includes 6 carefully crafted presets. Pro (coming soon) will let you create unlimited custom presets, access the full audio library, and unlock advanced features. Join the waitlist in-app to be notified when Pro launches.
Currently, Innerwave requires an internet connection to stream audio. Offline playback will be available in a future update.
When selecting a preset, you can customize the duration before starting the session. Use the timer controls to set your desired length.
Binaural beats are audio frequencies designed to help your brain enter specific states like relaxation, focus, or deep sleep. When you listen with headphones, your brain perceives a third tone that can influence your mental state.
Yes. To delete your email from our waitlist or request deletion of your usage data, contact us at privacy@innerwave.app. We'll process your request within 7 days.
We're sorry for the trouble! Please email us at support@innerwave.app with details about what happened, including your device model and iOS version if possible.
We love hearing from our users! If you have ideas for new features, presets, or improvements, please reach out. Your feedback directly shapes Innerwave's development.
Email us at: support@innerwave.app